Resources

Playbooks, updates, and research for modern voice automation.

Use these resources to brief your exec team, align compliance, or rally frontline operators around what Jayna delivers.

Latest drops

Report

Blueprint: Building agentic voice automation

Framework for replacing IVRs with full-stack AI voice agents without risking compliance.

Jan 2025 Read more →
Article

Case study: Rapid refill logistics for a health network

How Jayna reduced re-work by 63% by orchestrating EMR, courier, and messaging systems.

Dec 2024 Read more →
Update

Shipping update: New audit tooling & analytics lanes

A rundown of the latest release including transcript tagging and export automations.

Nov 2024 Read more →

Why teams switch

A quick refresher on what differentiates Jayna.

Agentic, not just generative

Jayna plans, decides, and acts through your systems instead of reading FAQ answers.

Playbooks encoded in software

Eligibility logic, disclosures, compliance, and workflows are modeled explicitly.

Enterprise-ready from day one

Security reviews, observability, and audit logs are first-class citizens.

Battle-tested team

Built by operators who automated claims, underwriting, and other high-stakes voice work.